What Families Are Saying
Honest experiences from residents and their loved ones about life at candalesa
Back to HomeYears Operating
Since 2021
Average Rating
Family satisfaction
Families Served
Since opening
Would Recommend
To other families
Recent Family Feedback
Margaret Reynolds
Bangkok, Thailand
My mother has been at candalesa for seven months now, and the difference in her wellbeing is remarkable. The caregivers take time to sit and chat with her, which she really values. The island setting seems to help her feel more relaxed than she was in the city.
January 28, 2026
Paul Larson
Sydney, Australia
We chose candalesa for Dad after visiting three other places. What stood out was how unhurried everything felt. The staff actually listen when he talks about his interests, and they've adapted the activities to include things he enjoys. It's a comfortable environment without being too formal.
January 24, 2026
Somchai Kittikhun
Koh Samui, Thailand
My aunt needed care but wanted to stay on the island where she's lived for thirty years. candalesa was perfect because they understand both Thai and Western approaches to elder care. The caregivers treat her with genuine respect, and she still feels at home here.
January 20, 2026
Catherine Walsh
Singapore
I was worried about finding quality care in a smaller location, but candalesa exceeded expectations. They're transparent about what they can and can't provide, which I appreciated. The garden paths and open-air dining area create such a peaceful atmosphere.
January 15, 2026
James Mitchell
London, UK
The small resident numbers make a real difference. Mum knows everyone by name, and they know her preferences and routines. When I visit from the UK, they let me stay in their guest accommodation, which makes the trip easier. Good value considering the location and personal attention.
January 10, 2026
Anong Preecha
Surat Thani, Thailand
My father needed support after recovering from an illness, and candalesa provided the right balance of assistance and independence. The staff helped him regain confidence in his daily routines. The monthly family updates kept us informed without being intrusive.
January 5, 2026
Resident Stories
Challenge
Mrs. Chen was feeling isolated after her husband passed away. Living alone in a large house, she struggled with daily tasks and rarely left home.
Solution
She moved to candalesa's Island Residential Living program, where the social activities and daily assistance helped her regain confidence and rebuild social connections.
Results
Within three months, Mrs. Chen was actively participating in morning beach walks, craft sessions, and evening gatherings. Her daughter reports she's happier than she's been in years.
"I didn't realize how much I missed having people around to talk to. The caregivers here feel like friends, and the other residents have become part of my daily life. It's comforting." - Mrs. Chen
Challenge
Mr. Anderson had difficulty adjusting to life in Thailand after relocating from Europe. Cultural differences and language barriers made daily activities stressful.
Solution
candalesa's bilingual caregivers and culturally-aware approach helped bridge the gap. The Island Comfort Assistance program provided support while respecting his need for independence.
Results
After six months, Mr. Anderson felt comfortable enough to explore local markets with caregiver companionship and began learning basic Thai phrases from the staff.
"The team here understands both Western and Thai perspectives. They helped me feel at home on the island instead of like a perpetual tourist." - Mr. Anderson
Reach Out to candalesa
Contact Details
Phone
+66 77 425 813Address
17/3 Moo 1, Koh Samui
Surat Thani 84320, Thailand
Visiting Hours
Monday - Sunday
9:00 AM - 6:00 PM
Please call ahead to arrange your visit so we can give you our full attention and answer all your questions.
See For Yourself
We welcome families to visit candalesa, meet our caregivers, tour the facilities, and speak with current residents. There's no substitute for experiencing the atmosphere firsthand.
Schedule Your Visit